Responsible Gaming
Gaming Should Be Entertainment
At Canberra Street Cars, we believe that online gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. If you find yourself gambling more than you intended or spending money you cannot afford to lose, please seek help immediately.
Remember: the house always has an edge. Never gamble with money you need for essentials like rent, food, or bills.
Age Verification
Online gaming is strictly for individuals aged 18 years and over in Australia. If you are under the legal age for gaming in your state or territory, please do not participate. We take age verification seriously and reserve the right to verify your age at any time.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs? If so, please reach out for support:
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activities from family, friends, or partners
- Gambling with money intended for bills, rent, or other essential expenses
- Feeling anxious, irritable, or restless when not gambling
- Lying about the amount of time or money spent gambling
- Neglecting work, study, or personal relationships due to gambling
- Borrowing money or going into debt to finance gambling
- Unsuccessful attempts to cut down or stop gambling
- Using gambling to escape problems or emotional distress
- Loss of interest in other hobbies and activities
Self-Help Tools & Responsible Gaming Features
Many online gaming platforms offer tools to help you maintain control. Consider using:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Restrict the amount of money you're willing to lose in a given timeframe
- Reality Checks: Enable regular pop-up reminders showing how long you've been playing and how much you've spent
- Session Time Limits: Set maximum duration for gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
- Account Closure: Permanently close your account if needed
We encourage you to use these tools proactively. Speak with our customer support team if you'd like assistance setting up any of these features.
Support & Help Resources for Australia
If you or someone you know is struggling with problem gambling, professional help is available:
Gambling Help Online
Website: www.gamblinghelponline.org.au
Free and confidential counselling and support service for people concerned about their own gambling or that of a family member. Available 24/7 in Australia.
Lifeline Australia
Phone: 13 11 14 (24 hours, 7 days a week)
Website: www.lifeline.org.au
Crisis support and suicide prevention service available to all Australians in emotional distress.
Gambling Help Services (State-Based)
Each Australian state and territory offers dedicated gambling help services. Contact your local service for confidential support.
GamCare (UK-based, International)
Website: www.gamcare.org.uk
Provides support for people affected by problem gambling with free counselling and support tools.
National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
Provides resources and referrals for problem gambling support in North America.
Take Action Today
If you are experiencing gambling-related problems, or know someone who is, seek help now. There is no shame in reaching out — professional counsellors and support services are available and ready to assist you.
Contact Gambling Help Online on 1800 858 858 or visit www.gamblinghelponline.org.au for confidential support available 24/7.
Your wellbeing is our priority. Gaming should enhance your life, not harm it.